QUESTIONS AND ANSWERS
Our frequently asked questions are below.
WHAT IS AN ESCAPE ROOM?
A live escape room is a must do for everyone of all ages.
You and your friends solve puzzles, crack riddles and open locks in a fast paced hour.
Have you got what it takes?
HOW MUCH DOES IT COST?
15yrs and older: $49 per Person
14yrs and under: $39 per Person
$35 Per Person for our 45 minute room
DO I HAVE TO BOOK ONLINE?
Yes, all bookings and available times can be found under the book now button.
CAN I DO SPLIT PAYMENTS?
We do not accept split payments online. We require full payment upon booking. You can split payments if you book in store.
WHERE SHOULD I PARK?
Chevron Renaissance Car Park (free for 2hours) or Cypress Gardens Carpark ($6 all day, free after 7pm)
HOW CAN I GET THERE BY PUBLIC TRANSPORT?
The Cavill Avenue and Cypress Gardens tram stops are 200m away.
WHAT SHOULD I BRING?
You, your friends or family, your brains!
HOW LONG DOES IT TAKE?
You will have 60 minutes to escape. We recommend arriving 10-15 minutes early to get ready as late arrivals will shorten your game length.
CAN I CANCEL MY BOOKING?
All our bookings are final. When booking you are bound by that selection and your session cannot be changed.
HOW EARLY SHOULD I ARRIVE?
Arriving 10-15 minutes before your session allows us to introduce the theme to you and get you ready to head in on time. Teams arriving late will result in a shorter game experience.
CAN I PLAY WITH MORE THAN 7 PEOPLE?
Our Carnival room can take 7 players. With more we recommend doing head-to-head. This splits your group into 2 rooms. Our Paradise Prison room is duplicated and can have two teams of up to 6 racing against each other.
WHAT SHOULD I WEAR?
The games are not physical. Therefore you can wear anything comfortable for you to play in. Footwear is required. Thongs or Shoes is fine.
WHAT AGES CAN PLAY?
We recommend our rooms for players who are 10+. If you are under 10 you may still play however the puzzles are designed for older ages. All players entering a room require a ticket.
We currently have 3 scary themes which require all players to be at least 12 years or older. There must be at least one person over the age of 15 in each session in case there is an emergency
WHAT IS THE IDEAL GROUP SIZE?
Our rooms cater for teams of 2 up to 6-8 depending on the room.
The most successful are teams that have 4-5 people.
ARE THE ROOMS WHEELCHAIR FRIENDLY?
Museum Heist, The Forbidden Jungle, The Doll House and Paradise Prison are.
Other rooms can be, please contact us for more details.
I WANT TO PLAY A SCARY ROOM
Our scariest rooms are The Freakshow, The Serial Killer & The Nightmare. These rooms involve actors and jump scares. These rooms require all players to be 12 years or older
I STILL HAVE QUESTIONS
Chat with us on the live chat on the bottom right of your screen