Padlockd - FAQ

FREQUENTLY ASKED QUESTIONS


What is an Escape Room?

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A live escape room is a must do for everyone of all ages.

You and your friends solve puzzles, crack riddles and open locks in a fast paced hour where you will either come out with massive smiles or hating everything.

Have you got what it takes? you get thrown into a themed game zone where you will have to try to get out. Good Luck

How much does it cost?

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$39 Per Person

Do I have to book online?

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Yes, all bookings and available times can be found under the book now button. 

Split payments?

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You can reserve a spot with a deposit and the remainder of the group can pay on arrival.

Parking?

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Chevron Renaissance Car Park

or

Bruce Bishop Car Park - Beach Road

Public Transport?

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The Cavill Avenue tram stop is within a 200m walk.

What to bring?

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You, your friends, a brain.

How long does it take?

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You will have 60 minutes to escape. We recommend arriving 10 minutes early to get ready as late arrivals will shorten your game length,

Cancellations

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We do allow you to change your booking to another date if you let us know 24hrs in advance. Any changes made to your booking between 24hrs and 3hrs of your game time will incur a $50 change fee.

Any changes made to your booking less than 3 hours or no shows will result in loss of payment.

How early should I arrive?

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Arriving 10 minutes before your session allows us to introduce the theme to you and get you ready to head in on time. teams arriving late may result in a shorter game experience.

What if we have more than 6 people?

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With more than 6 players we recommend doing head-to-head. This splits your group into 2 rooms and allows everyone to be involved. Just book both rooms around the same time under the same name. We will then set the rooms up to be equal difficulty and starts the games one after the other. We record times and clues to give an ultimate winner at the end of everyone’s games.

What should I wear?

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The games are not physical. Therefore you can wear anything comfortable for you to play in.

Footwear is required. Thongs or Shoes is fine.

Age limits?

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Anyone is free to join, however the rooms may be considered mysterious or scary. 

There must be at least one person over the age of 16 in each session in case there is an emergency. 



I still have questions.

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You can email us at escape@padlock.com.au
Phone us between 10am and 9pm on 07 5551 5955
or drop in to chat with one of our friendly staff.

What is the ideal team size?

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Our rooms cater for teams 2-6 people.

The most successful are teams have 4-5 people.

Is Padlockd wheelchair accessible

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Our escape rooms involve small spaces that wheelchairs and prams will not easily fit through.

I want a scary room, which room do you recommend?

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On 16 March 2020, we will be opening the Haunted Toy Store which will feature scary themes. 

Our current rooms being Safe House 7 and the Museum Heist are not scary.