Padlockd - FAQ

FREQUENTLY ASKED QUESTIONS


What is an Escape Room?

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A live escape room is a must do for everyone of all ages.

You and your friends solve puzzles, crack riddles and open locks in a fast paced hour where you will either come out with massive smiles or hating everything.

Have you got what it takes? you get thrown into a themed game zone where you will have to try to get out. Good Luck

Functions // Parties // Catering

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Our current games allows groups of up to 22 people to play per hour. Groups of 23+ will require multiple hours.

We have a spacious foyer that you may use during you booking. We are more than happy to store a cake or party bags if needed. Please contact us for more information.

We currently do not offer any catering however there are plenty of great places around that do great food and drinks for after your game.


How much does it cost?

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6 people $32 per person
5 people $34 per person
4 people $36 per person
3 people $38 per person
2 people $40 per person


Our 30minute Seasonal Christmas room is $25 per person.

Do I have to book online?

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Yes, all bookings and available times can be found under the book now button. 

Split payments?

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You can reserve a spot with a deposit and the remainder of the group can pay on arrival.

Parking?

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Cavill Ave has on street parking (free after 7pm) plus Surfers Paradise has multiple car parks in the area.

Public Transport?

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The Cavill Avenue tram stop is within a 100m walk.

What to bring?

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You, your friends, a brain.

How long does it take?

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You will have 60 minutes to escape. We recommend arriving 10 minutes early to get ready as late arrivals will shorten your game length,

Cancellations

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We do allow you to change your booking to another date if you let us know 24hrs in advance. Any changes made to your booking between 24hrs and 3hrs of your game time will incur a $30 change fee.

Any changes made to your booking less than 3 hours or no shows will result in loss of payment.

How early should I arrive?

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Arriving 10 minutes before your session allows us to introduce the theme to you and get you ready to head in on time. teams arriving late may result in a shorter game experience.

What if we have more than 6 people?

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Our rooms are designed for up to 6 players. With more than 6 players we recommend doing head-to-head. This splits your group into 2 rooms and allows everyone to be involved. Just book both rooms around the same time under the same name. We will then set the rooms up to be equal difficulty and starts the games one after the other. We record times and clues to give an ultimate winner at the end of everyone’s games.

What should I wear?

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The games are not physical. Therefore you can wear anything comfortable for you to play in.

Footwear is required. Thongs or Shoes is fine.

Age limits?

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Anyone under 7 is free to join however the rooms may be considered dark, mysterious or scary.

We have had groups of 10yr olds complete the rooms.

However a person over 15 must be in the room with all teams in case of emergencies.



I still have questions.

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You can email us at escape@padlock.com.au
Phone us between 11am and 9pm on 07 5551 5955
or drop in to chat with one of our friendly staff.

What is the ideal team size?

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Our room cater for teams 2-6 people.

The most successful are teams of 4-5 people.